How do I take care of my bags?
Our bags may be professionally dry cleaned unless labeled “Wash Only”. If your bag is only slightly soiled from the natural oils on your hands, we suggest you purchase fabric or upholstery cleaner at a market or drug store and follow the directions for use.
When taking your bag to the dry cleaners, please remove the stiffening board at the bottom of the handbag, the strap and the bars from your bag! You can hand-wash the strap in a mild detergent such as woolite.
Your Toby Weston Handbag can be easily reshaped by folding the sides in and flattening the entire bag down with any type of weight. You can also iron your bag ( exceptions are the faux leathers) with a steam iron set on medium heat.
What do I do if my dog or cat eats my bag handles or I break a handle?
If your bag has wood handles, call 1-800-759-9469 and order a replacement.